Mindset Force Management LLC

 Class Listings

Law Enforcement Classes

As our name eludes, Mindset Force Management, LLC provides more than innovative and researched skills, tactics and techniques. We offer a model and process that allows officers to make quick decisions with confidence under threat and have the skills to excute. The way officers  make decisions is a major factor in effective and reasonable use of force. Training force decision making is different than decision making without stress. The ability for managers to evaluate decision making is essential to risk management. Critical thinking and stress management are skills that can be developed. Our Mindset goes beyond the overused "warrior mentality". This is because the law enforcement function encompasses more than the use of force. Our Mindset model is a comprehensive model that is professional whenever it is used. Most importantly, it does not need to be adapted. It is the fastest process in reasonably concluding force is necessary. It accounts for rapidly escalating and deescalating situations. It accounts for when resistance stays the same. It accounts for when voluntary compliance happens at any point and it manages the stress response. It also applies de-escalation without compromising officer safety.

Statistically the use of force is only a small percentage of what law enforcement does on a regular basis. Aggressive communication, tactics, and philosophies often conflict in non-force situations. Complaints of poor police service erode community relations and the necessary investigation of these complaints creates confusion and frustration of personnel. This confusion and frustration often interferes with the decision making process; hesitation in making decisions causes delay in action. Safety is compromised and risk management is higher.

At Mindset, our design accounts for the possibility of force being needed in all situations. The difference is compliant law-abiding citizens only see professionalism and non-compliant subjects are already being acted upon reasonably. De-escalation skills are enhanced without giving officers the impression safety is compromised. Community relations and officer safety are improved at the same time.

Decision making is only one element of reasonable use of force and risk management. Knowledge (legal and policy competency), physical skills (tactics, techniques, fitness), and documentation are the other elements. All must be present at a minimum level for use of force or other law enforcement functions to be reasonable. If one is weak or missing then risk management is high.

Unfortunately in law enforcement, use of force is taught in blocks (firearms, subject control, pepper spray, conducted electrical weapons, etc.). These blocks often create "silos" which compartmentalizes training. This can cause segmented and contradictory information from one block to another creating confusion and discontinuity. Our decision making model works across all blocks of instruction breaking down silos. 

Mindset does not believe in the concept of one-class fits all. Unique community and agency variables affect best practices for a given agency. Our experience in targeted force training and analysis allows us to design and implement simple skills level training to advanced instructor training. Supervisor, management, and Professional Standard training in risk management is seldom taught. Force assessment, remedial training, policy and procedure design is a skill that must be learned. Our process is comprehensive and adaptable. Our courses are modular. This means you can create courses that best fit your agency's needs.


Below are descriptions of some of our courses. Class dates are listed at the bottom of the course description. Click the course button at the bottom of the course description or go to the Registration tab at the top of the page to register for a given course. If you would like to host a course or have us design a targeted training contact us and we will send you hosting requirements and benefits (click contact tab above).

Advanced Conducted Electrical Weapons Instructor Risk Management Course (2 days)

Cost: $250

Who should attend: Conducted Electrical Weapon Instructors/Master Instructors

This course is a supplemental certification to the manufacturer's instructor and master instructor courses. If your agency is conducting one day CEW certification, you risk management is likely much higher than you have assessed. This course is designed to significantly improve a CEW instructor's comprehensive knowledge of conducted electrical weapons knowledge, training, and risk management. Manufacturer instructor and master instructor courses do not and have never included justified use or recommends any tactics.

  • The Police Executive Research Forum (PERF) 2011 Electronic Control Device Guideline states "Agencies should not rely solely on training curriculum provided by an ECW (Electronic Control Weapon) manufacturer." (Full PERF Publication)

This advanced instructor course provides greater detail on technical, medical, legal, and training issues of conducted electrical weapons.  This course is the result of over 10 years of research on CEWs and over twenty years of law enforcement use of force training experience.  Training considerations specific to Conducted Electrical Weapons (CEW) and their liability are provided.  Detailed Circuit Court of Appeals cases are reviewed well beyond the manufacturer's curriculum as well as medical research, and selected cases of misuse and abuse of CEWs.  Training research that affects the instruction of CEWs and policy/training risk management are covered. 

Have you upgraded to the TASER X26P or X2 models? There is a difference in the pain and incapacitation ratings compared to the TASER X26. Weapon retention, weapons confusion, curriculum design and in-service training are part of the course.  This instructor course is based on one of the most comprehensive CEW programs in the country.

Exposure training is not included in this course. It is recommended that attendees have completed voluntary exposure training to improve comprehension of information provided in this course.  This course is detailed and technical and requires a strong knowledge of CEWs and the reasonable use of force.  Manufacturer's instructor or master instructor certification is a prerequisite.   

Upcoming Classes:

August 6-8, 2018 Raleigh, NC - Course Full (North Carolina League of Municipalities)

Use of Force Risk Management for Managers (1 day)  

Cost: $125

Use of Force Risk Management requires an understanding of many factors. Training for managers in the skill of assessing and evaluating use of force risk management is often not provided in management training because this is a profession specific function. With the use of force, risk cannot be eliminated. It can only be minimized and managed. Defending an officer's/deputy’s actions goes beyond the facts of the incident. Also, an officer/deputy at some point will make a mistake in the use of force. Is you agency prepared at all levels to manage this risk?

There are four elements that must be performed at a minimum level for an officer/deputy to have a reasonable use of force with low risk management. These are force knowledge, force skills, force decision making, and force documentation. Weak ability in any one of these increases risk management greatly. Supervision, assessment, and management of these four elements requires additional skills than simply being able to perform them as an officer/deputy in the field. Policy, procedures, police-community relationship, and labor-management relationship understanding are also factors in assessing overall risk management. An officer/deputy can use force reasonably by legal standards but still have high risk management because of other controllable factors not performed well. 

This course provides managers with an understanding of the four elements of reasonable force and how to objectively assess each to include stress management. Risk assessment of common uses of force (restraining, pepper spray, conducted electrical weapons, etc.) are given as well as how to assess and manage risk in policies, procedures, supervision, and training.

Upcoming Classes:

April 10, 2018  Raleigh, NC -  Course Full

July 25, 2018 Raleigh, NC - Course Full (reserved for NC Association of County Commissioners)

September 14, 2018 Raleigh, NC - Course Full (reserved for NC League of Municipalities and NC Association of County Commissioners) 

Use of Force Assessment and Risk Management for Supervisors (1 day)

Cost: $125

Who should attend: Field Training Officers, Instructors, Professional Standards/Internal Affairs, Sergeants, Lieutenants, or managers who assess use of force

This course focuses on individual use of force assessment by instructors and supervisors. Understanding and applying the four elements of reasonable force (Knowledge, Skills, Decision Making, Documentation) are given.  "Root Cause" analysis skills are developed to differentiate between symptoms and causes.   This course breaks down decision making and documentation into processes that can be evaluated objectively. Understanding how to request additional clarity and detail from officers/deputies without corrupting the process is an important skill to understand and  practice. This assessment process can be applied to evaluate performance in all use of force training (BLET, in-service, remedial) as well. The design of this course also improves instructor and supervisor risk management for failing to train and/or supervise in both the training and field environment. This course provides the basis for evaluating force incident risk in the following areas: Criminal/Civil, employment, decision making, and stress management. Accurate force risk assessment of incidents and training allow for better management and predictability of future incidents. This allows instructors/supervisors to be proactive in their duties and provide command staff a more accurate understanding of not just individual force risk, but agency force risk management.

Upcoming Classes:

                                          October 22, 2018 Wake County Law Enforcement Training Center- Raleigh, NC  Course Full

                                          December 4, 2018 Wake County Law Enforcement Training Center. Raleigh, NC Course Full - Reserved for NC League of                                                                                                                                                                                                 Municipalities

                                          January 17, 2019 - Roanoke Rapids, NC (course full - reserved)

Use of Force: Knowledge, Skills, Decision Making, and Evaluation (Instructor) - 2 day     

Cost: $250

Who should attend: Use of Force Instructors for the following: firearms, defensive tactics, subject control, conducted electrical weapons, pepper spray, reality based training, subject matter experts

There are four elements that must be present at a minimum level in order to have a use of force to be reasonable. This course provides instructor level knowledge in all four. Selected Supreme Court and Circuit Courts of Appeals cases are covered to provide a comprehensive understanding of use of force assessment and risk management. Applied use of force concepts reduce the likelihood of the "silo" effect between use of force areas (firearms, defensive tactics, communication, etc.). Understanding and being able to assess common physical skills used in law enforcement improves practical effectiveness and prevents training scars. 

Knowledge and Physical skills are not enough for officers to have the ability to use force reasonably. Research indicates our brains want to make decisions differently under stress than without it. All law enforcement decision making models do not address this key factor. Also, current models are too broad and are not brought down to the process level. In other words, they are not practical for field use and fail under rapidly evolving circumstances. We have designed "Branched Force Decision Making" specifically for law enforcement. This is a binary decision making process that works with the stress response. It improves decision making speed while managing stress. It gives officers the ability to act reasonably, assess, and critically think in the moment. It is simple and does not need to be changed for different levels of threat. This process utilizes de-escalation skills without compromising safety or the need to act immediately. It allows for improved recall of critical thinking and decision making for documentation. Since this is a process it can be objectively evaluated and assessed.

The final element skill that must be present is documentation and evaluation of force. For this element we have created the 5-Step Clarity/Detail Loop. This documentation process organizes the "who, what, where, when, why, and how" of a use of force in a logical, simple process. It provides a platform that prevents leading or corrupting questions by managers and subject matter experts. These "loops" provide easy locating points for ease of recall and testimony. This process is universal for officers, supervisors, Professional Standards, instructors, and Command Staff.

This course provides instructors the basis to evaluate training, curriculum, force policies, and procedures in order to identify instructor risks in use of force training and how to manage it.

Prerequisite:  Firearms Instructor, Defensive Tactics Instructor, Subject Control Instructor, Internal Affairs/Professional Standards, or in a position that requires the assessment/evaluation of force.

Communications for Law Enforcement

Mindset Force Management is proud to have partnered with the Dolan Consulting Group to bring Surviving Verbal Conflict to the law enforcement community.  The Dolan Consulting Group is owned and operated by retired Raleigh Police Chief Harry P. Dolan and has 32 years of police and public service experience.  Chief Dolan has developed a course to aid the law enforcement community in copping with the stress and hyper vigilance of being a law enforcement officer.  

Mindset Force Management is assisting Chief Dolan by contributing the extensive knowledge of reasonable use of force and use of force documentation.